Clean Spots and Spills Immediately
For best results, give prompt attention to spots and spills.

• Use a spoon or dull knife to remove solid materials.
• Blot up liquid spills with a white towel.
• Never rub, scrub, or use a brush. This may cause damage to carpet fibers
• Use a cleaning agent and procedure appropriate for the type of stain being removed.
• Apply all cleaning agents to the cloth rather than directly to the stained area to avoid saturating the carpet when spot cleaning.
• Clean the fibers, not the backing
• Do not rush. Deep stains might require repeat cleanings because they can "wick" back up after initial cleaning
• Work from the outside to the center of large stains. This prevents spreading
• For instructions on how to remove specific stains, follow this link:  Removing Stains from Your Carpet

• Remove loose dirt by using a non-beater bar vacuum or a dust mop.
• With a damp mop or cloth, clean your laminate flooring once a week with a vinegar solution (1/4 cup of white vinegar to 2 gallons of clean tap water) or a nonabrasive household cleaner, such as ammonia and water solution. Do not saturate the flooring.
• Do not use abrasive cleaners, steel wool, soap-based detergents, waxes, polishes, or scouring powder as they may scratch or dull the flooring surface.
• Wipe up spills immediately. Avoid allowing liquids to stand on your flooring
• A more frequent dust mopping or vacuuming schedule may be required in high traffic or sandy areas.
• For tough spots, such as candle wax or chewing gum, harden the spot with ice and then gently scrape the spot with a plastic scraper. Even a credit card will do. Be careful not to scratch the flooring surface. Wipe clean with a damp cloth.
• Do not use any type of buffing machine.
• Use protective mats at the entry and exits to help collect the dirt and moisture that could damage the laminate floor.
• Use floor protectors or glides under furniture legs.
• Frequent vacuuming using a non-beater bar will pick up dirt and grime.

• Wash the floor regularly to remove any dirt or grit. Use a mild, diluted detergent solution.
• Sweep, or vacuum your glazed tile regularly.
• Ammonia based cleaners may discolor some types of colored grout.
• After washing with a mild detergent you should thoroughly rinse the floor with clean, warm water.
• The glazed ceramic finish should never be waxed.
• Liquids spills may be wiped up with an all-purpose cleaner, such as Fantastic or Top Job. This will also help the grout joints from becoming discolored from spilled liquids.
• Non-epoxy grout joints should be treated with a silicone grout sealer twice a year to help preserve the grout color and to prevent discoloration from spilled liquids.